Item Pickup and Diagnostics
Good for laptops, desktops, slow systems, startup issues, and repair estimates that can be checked on the bench.
Pay $25 Pickup + DiagnosticsSecure online booking
Use secure Stripe checkout to reserve a pickup diagnostic or onsite visit. KingsPark IT confirms the device, location, timing, and next steps before work begins.
Book / Pay
Our rates: onsite residential is $50/hour with a one-hour minimum and no separate diagnostic fee. A drop-off or bench diagnostic is $50, credited toward your repair when you approve the work. Pickup with a remote diagnostic is $25, diagnostic only. Business and multi-device work is quoted before it starts.
If you are not sure which option fits, call first. For possible data loss, ransomware, or business outages, call before paying.
Good for laptops, desktops, slow systems, startup issues, and repair estimates that can be checked on the bench.
Pay $25 Pickup + DiagnosticsUse this for scheduled onsite computer, printer, Wi-Fi, home office, or small business IT help after scope is confirmed.
Pay $50 Onsite Visit DepositPayments are processed by Stripe. Confirm service scope and scheduling before paying a deposit.
Some issues need triage before any repair or payment path. That protects your files and helps choose the right service.
Yes. KingsPark IT uses Stripe-hosted checkout links for online booking deposits.
The deposit reserves the pickup diagnostic or onsite visit and is applied toward eligible service when applicable. KingsPark IT confirms scope before additional paid work starts.
Call before paying if the issue is urgent, involves possible data loss, ransomware, a business outage, or if you are unsure which option fits.
Use this form if you need help choosing the right option. Call for urgent same-day requests.