Describe the issue
Call or use the form with device type, symptom, and how urgent it is.
Random restarts and blue screens usually mean drivers, failing RAM, overheating, or a dying drive — not “Windows being Windows.”
Searchers usually arrive with a specific problem. We match the fix to the symptom — not a one-size script.
We pull minidumps when available, check disk SMART health, run memory tests, and review recent driver or update changes. Fixing a BSOD without checking storage risks data loss if the drive is failing.
If the PC only crashes in a recovery loop, we can often get files off first, then repair Windows or migrate to a new SSD.
Call or use the form with device type, symptom, and how urgent it is.
We check hardware, software, and data risk before recommending a path.
Clear quote first. Then onsite, remote, or drop-off repair.
Residential diagnostics from $65. Business work quoted clearly before we start.
Not for important work. Crashes can corrupt open files. Back up or call before it worsens.
No. We diagnose first — a reinstall will not fix bad RAM or a dying SSD.
Macs show different crash reports; we repair those under MacBook service.
Phone-first for emergencies. Short form for everything else.