Describe the issue
Call or use the form with device type, symptom, and how urgent it is.
Random restarts and blue screens usually mean drivers, failing RAM, overheating, or a dying drive — not “Windows being Windows.”
Searchers usually arrive with a specific problem. We match the fix to the symptom — not a one-size script.
We pull minidumps when available, check disk SMART health, run memory tests, and review recent driver or update changes. Fixing a BSOD without checking storage risks data loss if the drive is failing.
If the PC only crashes in a recovery loop, we can often get files off first, then repair Windows or migrate to a new SSD.
Call or use the form with device type, symptom, and how urgent it is.
We check hardware, software, and data risk before recommending a path.
Clear quote first. Then onsite, remote, or drop-off repair.
Onsite is $50/hour with no diagnostic fee. Drop-off diagnostics are $50, credited toward approved repair. Business work quoted clearly before we start.
Not for important work. Crashes can corrupt open files. Back up or call before it worsens.
No. We diagnose first — a reinstall will not fix bad RAM or a dying SSD.
Macs show different crash reports; we repair those under MacBook service.
Phone-first for emergencies. Short form for everything else.